Method of Research
The most common method of audience research is the survey. But as well as surveys, there are many other
methods of audience research, including observation, mechanical measurement (people-meters) and qualitative
research. For any activity to be carried out well, some form of feedback is needed. In recent years, the study
of management methods has produced a system known as "strategic management." It follows the principles shown in the diagram.
The Need of Audience Research
To know the size of audience
To understand and collect data on viewing and listening behavior or pattern
To determine who are the station’s viewer
Advertising purposes
To determine types of programming and scheduling
To evaluate the local market and potential outside of boundaries market.
Categories of research
Qualitative research
Quantitative research
Historical critical
Experimental
Content Analysis
Survey
Qualitative research
Qualitative research is designed to reveal a target audience’s range of behavior and the perceptions
that drive it with reference to specific topics or issues. It uses in-depth studies of small groups of people
to guide and support the construction of hypotheses. The results of qualitative research are descriptive rather than predictive.
Qualitative methods include in-depth interviews with individuals, group discussions
(from two to ten participants is typical); diary and journal exercises; and in-context observations.
It involves intimate interaction with a smaller number of participants. The goal is to uncover feelings,
perceptions, and attitudes about a topic
Methodologies for qualitative research include:
Traditional focus groups
Telephone focus groups
Online focus groups
Individual in-depth interviews
Ethnography
Quantitative research
Quantitative research typically involves large-scale data gathering. In most cases, the results of
a quantitative research study can be reliably projected to a larger population. A common sample size for a
consumer quantitative study is 300 - 1,000. Quantitative research used structured format.
Methodologies for quantitative research include:
Telephone surveys
Internet surveys
Mail surveys
Historical critical
Examining documents to gather information for example interpreting ancient texts
Experimental
Different research paradigms serve different purposes. It may with benefit be used in some situations.
Most likely to be appropriate when you do not know where to start, and do not have a lot of time to invest in the study.
It is useful for exploratory research, where you do not yet have a very precise research question.
Content Analysis
Content analysis focused on the actual content and internal features of media. It determine the presence of
certain words, concepts, themes, phrases, characters, or sentences within texts or sets of texts. Texts can be defined
broadly as books, book chapters, essays, interviews, discussions, newspaper headlines and articles, historical documents,
speeches, conversations, advertising, theater, informal conversation, or really any occurrence of communicative language.
To conduct a content analysis on a text, the text is coded, or broken down, into manageable categories on a variety of
levels--word, word sense, phrase, sentence, or theme. The results are then used to make inferences about the messages
within the text(s), the writer(s), the audience, and even the culture and time. For example, Content Analysis can indicate
features such as the intentions, biases, prejudices, and oversights of authors, publishers, as well as all other persons
responsible for the content of materials.
Survey
On-line surveys have been found to be as effective as more traditional forms of survey research.
Questions are presented to users on their computer screens. Surveys of this type are inexpensive to administer,
provide data in a format ready for statistical computer programs, and can yield results relatively quickly. It can be
designed to protect the privacy of respondents, an important consideration when designing research involving human subjects.
Questionnaire surveys
A questionnaire is a data-gathering device that elicits from a respondent the answers
or reactions to pre-arranged questions presented in a specific order. Questionnaires are
flexible and adaptable to a variety of research designs, populations and purposes.
Questionnaire need to be designed and carried out carefully so that they provide a
genuine reflection of the attitudes and beliefs of a group of people.
Sampling
Determine your population and the type of sampling you intend to carry out.
Beware of the cliche random sampling - pure random sampling is rare, expensive and very difficult to guarantee.
A guiding rule is: the more homogeneous the population, the smaller the sample needs to be to
accurately reflect the characteristics of that population.
Another is the degree of precision or number of variables you want to test. These factors account for variation in response:
- social class
- religion
- race
- sex
- age